FlyerTalk Forums - View Single Post - What is US Airways policy towards mechanical delays and star gold?
Old Aug 7, 2009 | 9:37 am
  #2  
lougord99
All eyes on you!
20 Years on Site
 
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton, Marriott, IHG - whichever is rated well and cheapest
Posts: 6,567
The COC does not mention status.

US Airways will provide a food voucher to customers whose flights have been cancelled or delayed for four hours or more, during normal meal times, when the delay is not due to Air Traffic Control, weather, or other circumstances beyond US Airways’ control. The food voucher may be used at a restaurant in the airport or a hotel restaurant for customers who are also accommodated overnight. The value of the food voucher will vary according to whether it is for breakfast, lunch, or dinner.

In the event of a delay or cancellation, overnight accommodations will be arranged by US Airways, at their expense, for customers at connecting points whose flights are delayed or cancelled because of circumstances within US Airways’ control for whom no alternate transportation is available.

Last edited by lougord99; Aug 7, 2009 at 9:52 am
lougord99 is offline