Originally Posted by
IAHtraveler
4. If there are open seats in F remaining after all possible UG’s, how are the empty seats in F handled? The FA told me that the GA will give the seats out to anyone with a OP account, so I shouldn’t be upgrading strangers… I told her that my companion benefit was a perk that CO give me (whether I or she agrees with the policy, I just followed the rules of what I’m allowed to do). She also said that if the GA doesn’t dole out the UGs, it’s “her job” to do it as the FA… truth to this?
The FA was wrong about just about every facet of the program. The GA will simply let the empty seats remain empty unless they are needed to cover an over-sell in the back (OpUps). And the FAs are never supposed to pick people to upgrade.
I wouldn't lose any sleep over it. One FA who doesn't know the rules isn't going to change anything.