As of August 5, 2009 no refund has appeared on my cc. Still waiting and trying to be patient. I also noticed once the cc bill arrived that the ever-efficient Delta Ticket counter agent charged me $35 for one checked bag without telling me, even though he issued me f/c boarding passes b/c the walk-up fare was immediately upgradable. I don't have the energy to go ballistic over this until the bigger problem has been resolved, but I am certainly not yet done with this mess.