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Old Aug 4, 2009 | 10:10 am
  #34  
Seat 2A
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HIDDY, I've thoroughly enjoyed both your report and your photos. They make me want to head out to the airport straight away and settle into a comfy chair aboard a westbound 747 speeding off into the evening sky. Alas, there'll be nothing like that for me until maybe next spring, but thankfully reports like yours make the long wait more bearable. Thanks for the First Class effort!

Originally Posted by HIDDY
I suggest unless your employer is footing the bill that you don’t bother wasting cash or miles on flying in First on the SIN-LHR route and go Club World instead.

I do hope I haven’t come across as being a moaner. I was more disappointed than angry with these two flights as I know BA were capable of delivering a better product than what we received. I had certainly spotted a deterioration in the product since our last super F flight one and a half years ago.
Given the quality of the competition on routes to Asia and Australia, it's surprising that BA has allowed its service to deteriorate so badly. Perhaps if management sent out the occasional ghost rider to monitor the service, with appropriate ramifications for those crew that failed to provide service consistent with training, some improvement might be seen.

I've flown well over 100,000 miles in BA's FIRST and have generally enjoyed excellent service but on the two flights I've flown where the service was substandard, it was so much so that I assumed the crew had been last minute replacements from European domestic services, especially since they seemed unfamiliar with things like the aircraft galley or proper presentation of the meal.

As to taking photos of the food, I always tell the crew that I have a friend who works for a US airline and I wanted to show her what a proper First Class service looks like. Another line I've used is that I'm trying to learn adjustments and settings on my new camera and that food photos offer a nice variety of colors and textures to focus on and learn from.

Last edited by Seat 2A; Aug 4, 2009 at 10:16 am
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