Adam Burke's response on using "old" rewards chart certificates after June 1, 2003
My apologies to the moderators for starting a new thread on this topic, but I believe that it is a very important subject and needs not to be buried in an existing thread.
We are all wondering what are the rules of using "old" rewards chart certificates after June 1, 2003. The contradicting information provided by HH CSR's to various FT members in the last few months prompted me to send an inquiry to Adam Burke to obtain the official answer.
Here's his response:
Eugene,
As always, hotel reward certs are valid for one year from date of issue. So, if you claim a reward cert under the old point levels prior to June 1, you can book a reservation using that cert anytime up to one year from the date of reward issuance.
Hope that helps.
Regards,
Adam