Originally Posted by
neuro0
I would like to know this too. What happen if you get a B-up ticket based on the elite upgrade at the time of purchase and is forced to seat in coach for some reasons? Am I due a refund?
This happened to me, on a flight to San Francisco of all places, and I was given a $500 travel certificate. I really don't think we are "owed" anything other than an economy seat on the plane, since that is what we purchased with a B fare, but their Customer Service wouldn't do that to an elite traveler.