I Faxed over a request to have my acct and husband acct merge so that I can claim a Glon award and when I called back and ask Customer ser they said they don't verify faxes and they could not tell me whether it was received and they cannot transfer me since that the dept does not take calls. Do I just fax over again hope it is done in time? I have been downgraded from Gold to Silver so I don't know if that is a problem now. I already have a ress on hold.
Thanks Jackie