Originally Posted by
ORDnHKG
If they are paying for the hotel and the flight next morning to the destination is already a compensation ! Given your friend is not even going to fly UA to BLI, it is UA at SEA connecting to AS. UA's job is to get your friend to SEA, it has no obligation to get the connection for AS flight to BLI at all.
This is completely wrong.
1. If they are on the same ticket (UA connecting to AS), and UA delivers the pax to AS late such that he cannot make the connection, UA is absolutely responsible for the passenger and his rebooking.
2. The hotel and flight the next day is not compensation, rather it's reaccommodation due to the schedule irregularity. Compensation is something the customer take away from the situation (miles, voucher, etc.). The mechanical delay causes an overnight for which UA provides a hotel and rebooking. That's simple reaccommodation since he was going to be stranded overnight.