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Old Jul 31, 2009 | 2:42 pm
  #14  
nldogbert
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Join Date: Feb 2004
Location: Netherlands
Posts: 5,224
A true nightmare

Hi,

Just tried this whole afternoon and evening to check in for my flight tomorrow to BKK. I was offered the upgrade to Biz which I wanted to take, but the irritating system just did not go through to the page where you can enter your CC details.. called Reservation a couple of times and finally got an agent that was happily ready to help but sadly he could not do anything even after he tried to contact his ignorants colleague at the Web dept.

(sidenote: A thumbs up to him because he really tried hard and did not want to give up especially because of my status. But sadly after a while he had to due to the system playing up)

Now, even when I want to check in for the flight, it is just impossible, I got all different type of errors. Have used various computers and browsers with all the different settings, but nothing is working..

How hard is it to get a simple thing to work..

Just have to try my luck tomorrow morning or at the airport..

nldogbert is online now