FlyerTalk Forums - View Single Post - 2010 Elite Program Announcement
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Old Jul 30, 2009 | 10:01 pm
  #135  
raehl311
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15 Years on Site
 
Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,761
Unfortunately, I still feel like DL has stolen a few hundred dollars from me. I paid for a 3-year WorldClubs membership. Since I have paid for that membership, DL has decided to give it away and, apparently to support that, drastically reduce the benefits of that membership, at the same time trying to claim that "All lifetime memberships will be honored". This seems to be a bit of an end-run around that that promise.


Not to mention, it just blows my mind that you would take a customer who spends that much money with your business, have them pony up a multi-year membership fee, and then thank them by refusing a refund when the thing they paid you hundreds of dollars for you later decide to hand out for free!
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