Originally Posted by
bostonbali
I find it very telling that while many (most?) of the posts on this thread and the sister thread on the DL forum complain about SWU's only being available only on Y/B/M fares, SkyMilesInsider chooses not to even mention this concern.
Again, either they don't care about our concerns, or choose not to 'shoot straight' with us. Either way, another missed opportunity to explain/justify DL's position, or better yet - improve this uncompetitive benefit.
Precisely. Working in Marketing, I wouldn't even consider it a marketing spin. Its just a repetition of the unfortunate decisions they already announced, which only angers customers. Who do they employ at their Marketing department?