Thanks so much for your feedback on our 2010 Medallion program. We continue to read your responses and while we can’t respond to each individual question or comment, we do want to address your major concerns – and clear up any confusion about the issues generating the most feedback. SkyMilesInsider will periodically address some of your most frequent postings and provide additional clarity on an ‘as needed’ basis giving you quicker, informative responses to major topics. So here goes:

• New Day-of-departure SWU: Platinum and Diamond members will be able to choose from a variety of “Choice Benefits.” Included in these options are new Systemwide Upgrade Certificates (SWU). Basically, the new SWU is the same as our current PMU – except you can now use the SWU at the gate if a seat is available on the day of your departure. Platinums who select the SWU benefit will receive four certificates, and Diamonds will receive six. Some of you have asked why Platinums will receive fewer certificates in 2010 than in 2009. While you won’t receive as many certificates as before, we think they should be more usable and rewarding because we’ve added the ability to use SWUs on the day of departure.

• Delta Sky Club & Diamond Medallion: Okay, here’s the deal with Delta Sky Club membership. As you know, Diamond Medallion members will receive a complimentary membership. If you’re a Diamond Medallion and you’re already a Delta Sky Club member, we won’t refund your membership fee, but we will add any remaining months of your membership to the end of your complimentary membership, which will last as long as you’re a Diamond Medallion. And if you’re already a lifetime Delta Sky Club member, your membership status will remain the same.

• Choice Benefits: You guys are wondering how many choice benefits you’ll get to select if you hit Platinum and Diamond in the same year. The answer? Three. You’ll choose one benefit when you reach Platinum and two when you hit Diamond. If you’re already a Diamond and you re-qualify for Diamond status, you’ll choose two benefits when you hit 125,000 miles.

We’ll continue to monitor this forum and address any major questions that come up. Again, thanks for your interest in our new Medallion program benefits.