FlyerTalk Forums - View Single Post - Stay away from Hotel Indigo in Newton Ma.
Old Jul 29, 2009 | 1:20 pm
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nicolas75
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Originally Posted by BostonJim
1- My credit card would have a hold placed on it for the full anticipated room charges as well as a deposit for incidentals even though I was pre-paying the room charges in cash.
I had the same story at an hotel in San Francisco. But I was not informed at check-in (and discovered it when checking my Amex account online).
I think this quite shocking for Priority Club members with all the credit card information in the reservation file.

The only good point (beside the fact the amount was of course fully refunded 2 days later) is that I got points on this amount too

Originally Posted by BostonJim
2- I was also told that since the hotel is non-smoking They would also be authorizing the credit card for an additional $200.00 in case I smoked. I have never had a hotel pre-authorize a charge such as this.

I think there is no problem to ask guests to pay if they smoke in a non smoking room, but definitely not to ask them to have a pre-authorize charg for this.

Maybe some hotels are so short in cash that they try by any mean to get some...
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