What a steaming pile of horse crap. Worthless "benefit" after worthless benefit. What about the segment traveler like me? I flew 130+ segments last year and am Plat for the 3rd year in a row after defecting from US. I had enough and only flew NW/DL for the first 3 months of the year and have 32 segments and 38k EQMs. So, I'll be dropping to Silver and would have considered heading back to plat with good benefits, like no restriction SWUs.

However, why bother trying for Plat when there will be an even higher level? The customer service on DL sucks. The attitude of the FAs I have encountered sucks. The FF program sucks. Coming from US to NW, I was very happy, but now I have had to jump ship yet again. Way to go Delta.

OT here....on my last Delta flight SEA>MSP, my wife asked the FA for a cup of hot tea for my 6 year old daughter. The FA's response- "For her? Hot tea? She's how old?"...then as he turned to the cart "You've got to be freakin' kidding me". Are you serious, you old codger? Just because your employer sucks, don't take it out on us. This just reinforced why I am not returning.