At the top right-hand side of the statement in any Hilton property is an area where the airline and car rental is supposed to be credited. I find that many times I initially do not receive credit for renting from a car rental company that is a partner of Hilton HHonors despite handing the front desk clerk my car rental membership card and proof of renting a car from that company during my stay.

By the way, is it erroneous of me to believe that car rental credit cannot be earned at Hampton Inns, as I usually do not give them the car rental information? I wonder this because I see an area on every one of my Hampton Inn statements which show the area where car rental credit can be given.

I eventually do get it resolved (whether at the property itself or through Hilton HHonors) and ultimately get credit for the car rental, but I find this has been happening often lately.

Has anyone else been having this problem?

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Spelling errors needed to be fixed in my original post, which is why you see this message below:

[This message has been edited by Canarsie (edited 04-29-2003).]