Originally Posted by
gorgi_flyer
i would be interested if at the end of the day, who keeps most of the profits made from guest stays. Marriot corp or the hotel owners. If its the owners, then its quite obvious that the anger should be directed at the owners for being stingy.
Well, there is this thing called a recession, which has caused travel to drop. Marriott's decision to cut back on benefits to elite members was to help out the hotel owners by reducing operating costs. Of course, it has the effect of annoying/angering many elite members, which could be detrimental in the long run.