Platinum Breakfast
I just stayed at the Philadelphia Airport Marriott for a Sat night, 3 rooms, 2 booked on points, 1 booked via free night visa cert. At check in, we were denied breakfast vouchers,stating they were no longer offering the free breakfast to Platinums, even though the concierge lounge was closed. I called the Platinum Premier line, and they were unable to help. I figured this was just another cut back, but when I checked online today, the free breakfast is still listed as a benefit when the lounge is closed. We skipped breakfast.
Anyone experience this? Is there a way to get compensation after the fact?