Originally Posted by
bstreeter
Sorry to keep harping on this, but I am sitting in the Syclub at ATL - the first chance I've had to really communicate about this situation.
If I never had a ticket (and apparently never paid for one) why did Delta send me a OLCI reminder:
Dear Benjamin Streeter Iii,
Ready for your upcoming flight? Save time and check-in online now whether you are traveling with or without baggage. And don't worry about reconfirming your flights - you're all set!
Delta confirmation # PAWVW6
Saturday, July 18
Flight: Delta 2725 operated by Northwest Airlines using their equipment
Departs: 8:33 am from Washington - Reagan National, Washington DC
Arrives: 10:14 am at Minneapolis - St Paul, Minnesota
Seats: 5A
Flight: Delta 2382 operated by Northwest Airlines using their equipment
Departs: 11:20 am from Minneapolis - St Paul, Minnesota
Arrives: 12:32 pm at Phoenix, Arizona
Seats: 21E
Saturday, July 25
Flight: Northwest Airlines 122
Departs: 1:05 pm from Phoenix, Arizona
Arrives: 6:09 pm at Minneapolis - St Paul, Minnesota
Flight: Northwest Airlines 1169
Departs: 6:40 pm from Minneapolis - St Paul, Minnesota
Arrives: 10:04 pm at Washington - Reagan National, Washington DC
Check out the weather in Phoenix, Arizona
Remember to visit delta.com for all your travel needs - near and far.
Thank you for choosing Delta. We look forward to seeing you onboard tomorrow.
This e-mail message and its contents are copyrighted and are proprietary products of Delta Air Lines, Inc. Any unauthorized use, reproduction, or transfer of this message or its contents, in any medium, is strictly prohibited.
This is a post only e-mail - please do not respond to this message.
delta.com|Itineraries|Profile|Online Check-In|Unsubscribe|Privacy Policy
© 2009 Delta Air Lines, Inc.
Glad to see DL is making ths right, but for those thinking this is the OP's fault, I thought I would chime in. I had a similar problem a month or so ago. It is/was happening on "hybrid" tickets. In my case a multi-city ticket booked via NWA. My first two cities were on NW metal and I did fine. When I went to fly the final segment (ATL-MSP) and went to check in the ticket supposedly did not exist. It took me nearly an hour of persistence to get the TA at Atlanta (I went to the small remaining NWA ticket counter instead of the DL ones merely because of who I booked through) to find the ticket. He kept telling me it didn't exist and I kept pointing out I had already flow parts of it.
He had to dig VERY deep to find the ticket, it appears that when you have a ticket that starts on one airline and then finishes on another the system thinks you blew off the first flights and cancels the ticket the sames as if you are a no show on your first segment.
Because of all this I wasnt on the upgrade list ahead of time either and ended up back in 38B!
The great irony of my adventure that day, was that I ended up on the same flight as Jeff Robertson and Bob Soukup (Bob was my seat mate). So I had some immediate feedback to DL/NW on the day *grin*
I can say that my more recent trips have been more stable and I have been able to do OLCI on the hybrids again (still having some problems getting on the upgrade list right).