Originally Posted by
brunos
Indeed, hard to understand why you did not ask to be placed on a later CX flight or changed to BA. If you had a F ticket CX would normally do it and full load in F is rare those days (not sure what is the policy for awards).
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I remember flying CX back in 2004 from CDG, my flight was delayed, then canceled. Even if we had Y class tickets, they moved us on THAI for direct flight to BKK (was our final destination). But I remember agents telling us not to say it loud because they could not accommodate everyone. Apparently most pax traveling in J or F stayed in Paris for the night... lol
It really seems to depend on how persuasive you are. My partner told them we were expected the following day at French embassy in BKK and that the meeting was important. Sure that it would have been different for a tourist.
When you are flying in F I'm sure they can transfer you on a later flight, BA, or even a flight departing from ZRH, CDG,... Just ask. Even if there are 300 pax frustrated and waiting, they will listen to you because of the price you paid.