Originally Posted by
vkng
But they were bumped due to being oversold, not balance/weight safety issues...
So this is where you (as a passenger) is fighting with one hand tied behind your back. There's no way you can PROVE that the flight was oversold.
If you look at the OP, there is no proof that the flight was oversold. In fact the OP received an email response back from UA indicating it was "safety-related weight and balance." The email response from UA does not indicate an oversell.
Originally Posted by
flyaway101
I sent an email to UA customer service and they said, "Department of
Transportation regulation does not require us to offer denied boarding
compensation when a customer is denied boarding due to safety-related
weight/balance restrictions that limit payload on aircrafts with 60 or
fewer seats," but proposed a revised option (b) above - cash payment of
$76.01.
But, again... how can you prove that UA is lying? You can't. Another way we (the consumer/passenger) is getting screwed.
