They and you seem to be saying that you were bumped for weight and balance and NOT for oversale, so the paragraph you're quoting would seem not to apply.

[EDIT] Ok, so GA said oversold, CS is saying weight and balance... I think you need to emphasize to CS that you were TOLD that you were IDB for oversale NOT for w&b.[/EDIT]

Richard

P.S. I'm not a lawyer and I don't even play one on TV.