Thanks for your help! Looks like others are complaining a lot too! Thanks for your help!

Thank you for your email to Starwood Hotels & Resorts Worldwide.

This message is to acknowledge Corporate Customer Services has received your email.

We are currently experiencing higher than normal e-mail traffic, which may result in a delay in responding to your message.

We are working very diligently to respond to your e-mail in a timely manner.

We would like to extend our sincerest apology for any inconvenience this may cause, as well as our appreciation and thanks for your patience during this time.


Best Regards,

Corporate Customer Services Department
Starwood Hotels & Resorts Worldwide