Originally Posted by
TheWGP
Wow - shocking to hear about this - not so much the poor experience, but the repeated "we-don't-care" attitude, extending all the way up to Mr. Marriott's office!
Seriously have to say this causes me to consider dropping Marriott - what if I had such an issue?
You might as well stay home because you will hear isolated problems, such as this, in every hotel chain.
Last edited by b1513; Jul 24, 2009 at 9:26 am
Reason: changed word