FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences (Archive Thread 2009)
Old Jul 24, 2009 | 6:22 am
  #582  
nicolas75
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50 Countries Visited
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Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 12,086
Originally Posted by G-BOAC
How is the exec. lounge?
N/A
No Club access - $40 or $50 extra a day I think they quoted. On advice from others, I didn't bother in the end.
During my last stay at this property I had club access. Club lounge is not that big, but very nicely decorated. Good breakfast, evening drinks, PC + printer, so-so welcome

Originally Posted by G-BOAC
Bad:
Minibar is the worst ever - just 2 beers in it with some soft drinks. They will come and fill it with some spirits if you ask but that is a huge battle. On the first day after 2 attempts someone from Housekeeping came back with 1 gin, vodka and whisky - all of these items and more are listed on the chit in the room to say what you've had and I had to point them through this list one by one to request them. The second day I tried 3 times.
he he, you drink too much
I did not bother, I just go for soft drinks

Originally Posted by G-BOAC
No welcome gift/letter/anything (unless the biscuits count!).
I got fruit, water and a papyrus

Originally Posted by G-BOAC
Service in general a little slow.
That said, apart from Mrs. Guest Relations, the staff were friendly and helpful.
Service can be excellent (pool, restaurant, maid, waiter at club lounge) to mediocre (reception at check-out during my last experience, business centre, reception of the club lounge)
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