Originally Posted by
soitgoes
You can still add some features to a Blue plan. There are a couple of text features available, I think--one with 200 texts and one with unlimited texts, I believe. You can't add online; you have to call. I guess I'd just call back.
Since I'm on a corporate account IRU (individual responsibility user), I always deal with Business End User Care, which I've found to be infinitely better than the general reps.
I do also get to Business care and I agree it is better. I tried to call last week to add a 200 message plan to my wife's line. They refused, saying the only way to get a text plan was to migrate over to orange.... It seems unfair that they let me keep the plan but can raise text fees as they wish with no recourse on my end. We could cancel (and are well out of contract) but that's probably great for them. And there is no plan anywhere near comparable to what we have for what we pay. On the new plans we'd have to pay for early nights and all texts! What would we gain? Rollover...
Thanks! Might head into a corporate store and try my luck. I just don't want them to screw up and then say my old plan is lost forever. Basically, all I would want is a 200 message plan for my wife's phone. With incoming free, a 200 message plan would be MORE than enough.
fuzz