Originally Posted by
fuzz
they adamantly refuse to let me add a text plan. I guess they will try hard to make it harder to stay on an old plan... Anyone have luck adding features to a Blue plan?
You can still add some features to a Blue plan. There are a couple of text features available, I think--one with 200 texts and one with unlimited texts, I believe. You can't add online; you have to call. I guess I'd just call back.
Since I'm on a corporate account IRU (individual responsibility user), I always deal with Business End User Care, which I've found to be infinitely better than the general reps.