Hi,
I bought a couple visit europe tix LHR>BUD>SOF>LHR, and now many need to cancel them. Does anyone have the fare conditions? After 20 minutes on hold a few days ago I learned that there was a 30 EUR fee to change the date (though the website said they were flexible if the sectors were left open, I hadn't left the sectors open), but that would allow as many changes as you like for the one EUR 30 fee...


Thirty more minutes on the phone to find out that cancellation before departure results in a 50% charge. Agent was rather rude (probably she had to wait on hold as well), and connection was poor, but would have liked
to know whether that means 50% of everything I paid, or 50% of just what BA labels the fare, meaning I'd get 100% of taxes and fuel surchages back...

Any fare gurus out there?