Originally Posted by
jfulcher
All it would take is for MR to give up 25 or even 50k? points. THAT IS NOTHING!
I mean SERIOUSLY - to make a long term customer happy - what is 50k points? It's water drops in the bottom of a 55 gallon drum. MR is missing the boat on this one and it sure makes me question my loyalty a little bit. I guarantee you SPG would have sliced off the points by now. I had a similar situation at one of their hotels last new years and they ultimatley went to bat for me.
Are we not hearing a one-sides rant here? I've always had hotels treat me above and beyond in comparison to any other vendors during my travels. So I doubt the whole story and the seems like the OP is one of those folks who can never be pleased and perhaps that's why the hotel is taking a pass on giving the world to him.
So frankly I'm tired of this post reappearing because OP seems like he needs to post an update every other day!