I have seen mention here and have heard friends say that a Diamond member can (on occasion) make a reservation in a full hotel for a friend/family member. I am Gold and am trying to get a reservation at the Valdoro Mountain Lodge for either the 28th of this month or 4th of April. Right now their website says it is booked. I'm going to call the hotel directly as I've heard that sometimes that helps also. However, I have a Diamond friend who has offered to try to help. Any of you have luck with this or have problems where a Diamond has made the reservation and then when the other person shows up, they don't get the room? Any help/advice on this would be greatly appreciated!