Interesting that for some reason the links on the awards page are different than they used to be. The
SeatFinder link formerly shown on that page, currently still shown on the snapshot page, and which still works is:
https://www.southwest.com/cgi-bin/lowFareFinderEntry?finder=SeatFinder
The link on the awards page has been changed to
https://www.southwest.com/cgi-bin/lowFareFinderEntryRR?finder=SeatFinder&ref=RR_awards
Removing the bolded part of the URL allows it to work. The italicized part
might be new; it is unnecessary, but not error-producing.
Similarly, the direct link to booking an award on the awards page now has the error-inducing RR. Old, still working
link:
http://www.southwest.com/cgi-bin/buildItinerary?ss=0&type=RapidRewards&ref=RR_award s
New error-producing link:
https://www.southwest.com/cgi-bin/buildItineraryRR?ss=0&type=RapidRewards&ref=RR_awards
The bolded part in the bad link that was added to the old good link is again what is causing the link to fail.
The account snapshot page has never had a direct link to the award booking page, only the SeatFinder page, which always struck me as strange (and cumbersome for the user).
(
SWAV's post appeared as I was typing, collecting links, formatting, previewing...)
Edit: (Technicality, not important at all.) Can't run FF3 on the computer I was using earlier; used it on a different computer to help me make a better guess as to whether the old direct award booking link was to
builditinerary or
builditinerary2.