FlyerTalk Forums - View Single Post - CO Matches UA Baggage Fees Increase at Airport
Old Jul 21, 2009 | 7:16 am
  #9  
JC1120
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Sep 2007
Location: USA
Posts: 1,813
Originally Posted by GUWonder
Their motivation is understandable, but their approach is still quite sneaky as this approach is another way to increase the price for passengers by exploiting passenger ignorance. Making a business of exploiting the ignorance of customers is not a long-term strategy for a business that cares about remaining a going concern.
To be fair, the announcement is posted onto their website. I'm not sure I would want them to be spending money advertising it on TV or something.

I support this approach anyway - if it drives customers to pack less, then that saves fuel and cargo space, thus lowering the total cost of the flight for everyone.
JC1120 is offline