Originally Posted by fti

It is people like this who give me a glimmer of hope for DL. There have been so many cuts of so many benefits to both DL and NW fliers that is has been very discouraging. I have decided to wait until the end of the year to decide whether to continue with DL/NW or jump ship. Seeing that someone will actually take the initiative and the responsibility and not give canned answers, like is so true when using TTU or DL's equivalent, is extremely encouraging.

John