FlyerTalk Forums - View Single Post - SEATTLE ground Staff are rude and look for ways to deny boarding, enforce every rule!
Thread: SEATTLE ground Staff are rude and look for ways to deny boarding, enforce every rule!
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Old Jul 20, 2009 | 10:13 pm
  #34  
DownUnderFlyer
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I agree with all you are saying but the fact is that BA, NZ, QF, OZ etc. do not accept bags above 32kg. An agent can get into real trouble when they break the rules. I was made to re-shuffle bags a few times because of this (not on OZ however)

UA, SQ, LH etc all take bags up to 45kg but some airlines (and airports) just don't.

So I don't think it is fair to blame this on the check-in staff when they are really not allowed to do so. You got lucky because a supervisor broke the rule but that was just that: luck.
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