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Thread: Where to complain? is this warranted?
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Old Mar 10, 2003 | 10:02 am
  #5  
Bluehen1
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I know everyone likes to use e-mail more than snail mail, but I really do think that the snail mails get you more. Since the problem is specific to one hotel, I'd still send the snail mail to the General Manager of the hotel... he/she's the one that needs to know what his/her staff did.
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