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Old Jul 20, 2009 | 3:21 pm
  #48  
Bar Operator
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20 Years on Site
 
Join Date: Nov 2005
Programs: BA Exec
Posts: 669
Originally Posted by BingBongBoy
Thanks for the words of thanks. I will no doubt get a message soon from a particular BA manager on here trying to tell me that I am damaging BA by informing you all of this, however I feel it is worth the hassle...
Hardly ... this thread was started with the customer in mind, and since all of it is sadly true it would be somewhat fatuous of a BA manager to scold for you posting the truth!

If BA are going to quote positive Flyertalk poster comments in BA News as proof that they have the customer in mind, they have to be prepared to take the negative too ....
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