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Old Jul 20, 2009 | 1:00 pm
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Just used it a few minutes ago but was actually channeled to the end entry as there were already 5 people ahead of me in the Priority Lane but nobody in any of the others! I had both an ExecClass boarding pass, my SE status, and my Amex card...to use to get into the Amex lounge where I am now and finally found!

I have experienced the same thing on evening international departures where the Pirotiy Line is the only one open, other than a dedicated one for Air India!

If Amex is paying GTAA for this priority service, they had best ask for their money back.
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