Originally Posted by
monitor
It is fairly clear to those of us who need to come into DCA or IAD regularly that MWAA is one of the worst managed and least passenger-friendly airport agencies. It is also obvious that nobody on the Authority ever does enough traveling to know what travelers' real needs might be and to transmit any of those needs to its employees.
It is a group that continuously appears to fall victim to the plans of vainglorious architects and engineers to the point that one might suspect goings-on of a nature that will not be discussed any further but which permeate the political atmosphere in DC.
Uh, yeah. Especially when CLEAR went belly up. MWAA decided it would be a good idea to curtail the hours of the black diamond lane downstairs because they felt usage would drop.