Originally Posted by
zqsn5678
have flown with air NZ many times now, ive two questions like to ask if anyone can help please.
why air NZ dont close the curtain or somehow stop economy passengers ''rushing'' through to the front when everyone in the front cabin ''trying'' to get off the plane?
why air NZ crew dont escort their business class passengers to their seat when they are onboard?
other airlines will make sure their premium cabin passengers get off the plane first but why air NZ dont do it? i was thinking i was unlucky with this flight, but no, it happens in every flight ive travelled on.
cheers in advance.
We simply don't have the manpower onboard to escort passengers to their seats.
It's something I'd like to be able to do, but the simple reality is we have 14 crew on a 747 and 10 on a 777, less than just about every other airline in the world.
Every flight we make the following announcement - "To make it as easy as possible for everyone to leave the aircraft today, we'll be inviting our Business Class passengers to disembark first". On the 747, as there are 2 crew seated at door 2L, one is able to position themselves at the front of the economy cabin to block those passengers until the upper deck and nose have disembarked. On the 777, there are only single crew at each door, so this is not possible.