Originally Posted by bigguyinpasadena

Again-as usual-you want us to feel sympathy for a business that has shown a total lack of concern for it's best customers.Marriott has proven that during "down times"giving customers less than what they received in the past just does not work.How many quarters of loss does Marriott need to prove it to itself.

"Get Real"?I,and many others are dead serious about this.We are simply showing Marriott the same regard they have shown us during the past three years-durng good times and bad.

As stated by MacDaddie-I just want what my status provided when I signed up for this program-and that was during a dramaticly"down"time(just after 9/11)for the hotel biz.

But as long as Marriott has(blindly)loyal customers such as rln maybe they just will not listen.I hope they do-but Marriott has proven itself to be ignorant of logical business practices in the past so I m not holding out too much hope for the near future.