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Old Jul 15, 2009 | 12:27 pm
  #21  
chriswufgator
 
Join Date: Dec 2006
Location: Jacksonville, Florida
Programs: USAir Gold, Delta Slvr, Amex Plat, Hertz #1 Gold
Posts: 412
Originally Posted by skofarrell
Two or three on the first page of CB today. No search required. BofA is whacking accounts left and right.

Chase OTOH, is closing or CLDing more than 3 million acquired WaMu accounts.

I'm just pointing out again, that Amex isn't alone. But unless they close your account, there's no cause for jihad, right?
Amex hasn't closed my accounts, though they did send me a letter capping my flexible spending thingy at $10k. Hardly the end of the world, and I'm certainly not on any jihad.

But I've yet to see Chase or BOA make the nightly news, or internet message boards for that matter, for such practices as discriminating against you based on where you shop, or arbitrarily suspending your card while out of the country and demanding documents within 5 days that you won't even have access to until you return home. One story I read, the guy was checking into his hotel in Hawaii on his honeymoon, and his card getting declined in front of his new wife was how he found out about the F/R.

So again, I don't hear many stories of this kind of ridiculous behavior from the other issuers. A simple CLD or polite income verification is one thing, but demanding 1040's, cutting off your card without notice, and making credit decisions based on what stores you shop in, are obnoxious, and are exclusively Amex territory. You really believe this is a reasonable way to treat good customers?
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