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Old Jul 13, 2009 | 10:12 am
  #5  
SJC2AUO
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Join Date: Jul 2008
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Originally Posted by NY-FLA
And I personally haven't seen an interlining airline arrange an "F" seat from a coach ticket in some time.
i was going SAN-SLC-OAK in Y with confirmed V on both segments. But when I checked in at SAN the SLC-OAK leg had been canceled. So the agent said he could try UA if I preferred SFO. I said okay, but he responded that there were no more F seats open on the SAN-SFO flight. So I rerouted on DL on a SLC-SJC flight, booked into F.

i'm always curious about DL's policy on upgrades and schedule changes. i had a similar experience going BHM-ATL-CMH when the BHM flight got in after CMH's departure. Confirmed V on both originals and I was allowed to switch to DAY and was given F. but their terms specifically say DL is not required to give F/V/X if there's a hiccup. No complaints clearly, just glad i've gotten above and beyond customer service reps!
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