So I booked an intermediate automatic on hertz.co.uk last night for pickup at 4pm today at Manchester Piccadilly Rail station. This morning at 9am I got a call from the Hertz rep at the station saying he's out of automatics thanks to "all the American tourists over for the weekend" and he can only offer me manuals. I was in a hurry to get to work so and didn't really need a car desperately so just asked him to cancel the booking.

I thought it pretty weird for a station to be refusing an already booked automatic to a PC member. If I had needed that car though, could I have been a PITA and asked them to get a car for me from the MAN airport station instead? Complained to Hertz Customer Service? Are there any caveats to the "guaranteed availability" for PC?