Originally Posted by spineangel

Sir,
I understand and am truly sorry for your daughters condition, but I think your situation is not the norm. This whole pre-boarding issue is getting out of hand. I fly as many, or more SW flights per year as you do, and 98% of the time the pre-boards I see are not young like your daughter, they are mid-to-old age that walk perfectly fine to the gate, then get a pre-board. SW should start a policy whereby anybody requesting pre-board should have to come up with the extra $$$ and purchase a Business Select. Then the whole thing would be fair to everybody.