Originally Posted by
supacoo
Our niece arrived this morning, tearful, with no bags. She flew F9 from ABQ-DEN, then UAL DEN-IAD-FRA. She was told her bags would be checked through to UAL, but I found this questionable, because her claim stubs would still be F9 and not linked with UAL. Has anyone had any experience with this? Where should we start trying to track down these bags F9? UAL?
If the bags were only checked through to DEN and not to FRA F9 has no responsibility to get the bags to FRA. If for some reason the bags were checked through to FRA you must file a claim with the UA @ FRA.