FlyerTalk Forums - View Single Post - When is it time to diversify hotel reward programs? SPG and ...?
Old Jul 8, 2009 | 11:13 pm
  #19  
Guava
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Originally Posted by schley
Wow thanks for putting the time in for your analysis. I can appreciate that difference that Hilton seems to give over MR and SPG. I was hoping SPG would be better as I live overseas and like their hotels over Marriott and Hilton. But as someone who loves to accumulate and optimize my points and redemptions I can't ignore Hilton.
Difference in the quality of hotels and service is a significant factor in any traveler's decision making process and should not be ignored in lieu of points and miles. The spreadsheet I posted is merely a narrowly defined view of the miles/points model I kept for hotel points decision making process and does not go into any depth to try to quantify the difference in the quality of hotels in general because such discussion would too complex for a FT discussion, not to mention personal as well. On that, I tend to agree with most FTers in that SPG hotels tend to have the highest quality and service against Hilton or Marriott. Service wise, with two dedicated reps on FT is hard to beat as seen by the vivacity of the SPG forum on FT, simply unbeatable.

It does come down to what your preferred habitat sort to speak. Some people are value oriented and therefore, they tend to like the Hilton brands more with free breakfast, lounge access and etc. Others enjoy the extravagance of SPG with its Suite upgrade and VIP like treatment more when you are a SPG Platinum or VIP. I am more a value oriented person, hence extravagance does little for me. YMMV
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