Originally Posted by
Alick401
When I called I was told that they didn't handle cancellations and was put through to another department. The first flight I was offered was late the next day!
There was another poster here a few days back (can't remember their name though) who also was handed a piece of paper with an incorrect number after a flight cancellation - sounds like there is a bad batch that needs reprinting!
I think they were also saved by their gold card phone number, so I guess we should be grateful for something.