Hmn.... Just another morning anectdote to further illustrate my frustration. Turkish Time, to call THY Customer relations, on their official phone number : + 90 212 465 22 69 . Again: Only Turkish spoken....... I asked them for anyone to speak English. They hung up on me. And yes -of course I was polite.... don't even question that ;-) I do know enough about dealing with customer relations from 10 years as gold level frequent traveller to know that that is of course the first key to getting anything at all in the first place.
But right now I feel like sitting in the movei "Midnight Express" LOL