Originally Posted by
Guy Betsy
The sounds as if the flight was oversold and that the Business Class cabin was full and you were downgraded to economy.
As you obviously was on 2 seperate tickets, otherwise SK would have been able to check you in from CPH with connecting boarding passes.
Did you see that the flight was in an all-economy layout? Was there at least what seems to be a dividing curtain in front? TK has no difference in seating arrangements for its narrow bodied fleet. Its the same cramped sort of seating. The only difference is catering.
But still, you should have been seated in the cabin that you had paid for, and you would therefore have to take this up with TK or for that matter OS, as they were probably the handling agent in VIE. Were you not given any voucher or anything else?
Nope, I was not on two separate tickets, but I was in deed very late for check-in at CPH,; that's why CPH staff simply did not have the time to issue the VIE-IST boarding pass.
There was a dividing curtain, but it was never folded down so I do trust that it was in fact an all-economy flight, since this is what all of the ground crew as well as the flight crew said and I do not believe they would lie about that. ´
No voucher, nothing..... not even an exuse. That is the reason of why I am so upset. Otherwise it would have been just another bad day at work, one of those things that happen, case closed - and no more hard feelings from my side. I am not unreasonable ;-)