FlyerTalk Forums - View Single Post - Downgraded, humiliated and ignored - Turkish Airlines -what to do?
Old Jul 7, 2009 | 7:37 pm
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serfty
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Even though Turkey is only a "Candidate" country of the EU, EU regulation 261/2004 still applies as you were departing from a member country (VIE, Austria).

For such involuntary downgrading of flights less than 1,500Km you entitled to minimum compensation of 30% of "the price of the ticket" (€450 if your ticket cost was €1500).

More here:As to how to claim this I am not sure. Perhaps contact the "National Enforcement Body" in Austria.

Last edited by serfty; Jul 7, 2009 at 11:51 pm
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