FlyerTalk Forums - View Single Post - Consolidated "Goodbye to Hilton" thread
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Old Nov 26, 2002 | 8:48 am
  #172  
ql2112
 
Join Date: Sep 2002
Posts: 873
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by sergio:
If Venk found out that there are available rooms for upgrade and he did not get one, it's a scam because he is entitled to one and they cheated him.</font>
That is IMHO exactly the point of Venk's mail.
Some posters start ranting (again) about there being too many Golds, but in this case it has nothing to do with the problems Venk experienced.
Bottom line is that HHonor should put more effort into making sure that elites (whether Silver, Gold or Diamond and whether "earned the hard way" or comped) get the benefits as described in the HHonor program.

Personally I've never had any of Venk's problems (I'm Gold), but I think in his case he was cheated, and the 2000 points are a joke IMO.

[edited for spelling]

[This message has been edited by ql2112 (edited 11-26-2002).]
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